I am a User Experience Designer who has a background in Business and Systems Analysis. My approach to design is accordingly very logical with a strong sense of process and hierarchy.

I am adept in taking messy requirements and vague ideas into coherent and consistent user experiences.

I have experience in:

• The public sector on GDS projects

• The financial sector with shareplans

• The travel industry

• Ecommerce

• The automotive sector

• Agency working

There is nothing in my professional life more satisfying than the moment when a design “clicks” and transitions from being a mess of ideas to an elegant solution for a complex problem.

I am a highly experienced user researcher who has worked on high profile projects for government departments including HMRC and the Department of Health. I have experience of interviewing vulnerable users in their own homes.

Certified UX Professional by the Nielsen Norman Group

ISEB Qualified Business Analyst

Introduction

Professional accreditation

Email: portfolio@chasfrederick.com

Contact

Using Treejack to test Information Architecture

Using Chalkmark to test early iterations of a page design

“A User Centred Designer who brings skills from User Research, Business Analysis and Service Design to create great experiences for users”